.zammad-chat {
    color: black;
    position: fixed;
    right: 30px;
    bottom: 0;
    font-size: 12px;
    width: 33em;
    height: 3.5em;
    box-shadow: 0 3px 10px rgba(0, 0, 0, 0.3);
    border-radius: 5px 5px 0 0;
    will-change: bottom;
    display: none;
    -ms-flex-direction: column;
    flex-direction: column;
    z-index: 999; }
    @media only screen and (max-width: 768px) {
      .zammad-chat {
        right: 0;
        width: 100%;
        border-radius: 0 !important;
        font-size: 16px; } }
    .zammad-chat--animate {
      transition: transform 500ms; }
  
  .zammad-chat.zammad-chat-is-loaded {
    display: -ms-flexbox;
    display: flex;
    opacity: 0; }
  
  .zammad-chat.zammad-chat-is-shown {
    opacity: 1; }
  
  .zammad-chat.zammad-chat-is-open {
    height: 30em; }
    @media only screen and (max-width: 768px) {
      .zammad-chat.zammad-chat-is-open {
        height: 100%; } }
  
  .zammad-chat-icon {
    height: 2em;
    width: 2em;
    fill: currentColor;
    vertical-align: top;
    margin-right: 5px;
    margin-top: 4px; }
  
  .zammad-chat-header {
    padding: 0.5em 2.5em 0.5em 1em;
    background: #379ad7;
    color: white;
    line-height: 2.5em;
    /*! height: 2.5em; */
    box-shadow: 0 -1px rgba(0, 0, 0, 0.1), 0 1px rgba(255, 255, 255, 0.3) inset, 0 -1px rgba(0, 0, 0, 0.1) inset, 0 1px 1px rgba(0, 0, 0, 0.13);
    position: relative;
    border-radius: 5px 5px 0 0;
    overflow: hidden;
    cursor: pointer; }
    @media only screen and (max-width: 768px) {
      .zammad-chat-header {
        border-radius: 0 !important; } }
  
  .zammad-chat.zammad-chat-is-open .zammad-chat-header {
    cursor: default; }
  
  .zammad-chat-welcome-text {
    font-size: 1.2em; }
  
  
  .zammad-chat-header-icon {
    position: absolute;
    right: 0;
    top: 0;
    height: 100%;
    width: 3.4em;
    text-align: center;
    line-height: 3.4em;
    cursor: pointer; }
    .zammad-chat-header-icon:before {
      content: "";
      display: inline-block; }
  
  .zammad-chat-header-icon-open,
  .zammad-chat-header-icon-close {
    fill: currentColor;
    width: 1.6em;
    height: auto;
    vertical-align: middle; }
  
  .zammad-chat-header-icon-close {
    width: 1.3em; }
  
  .zammad-chat-header-icon-close,
  .zammad-chat.zammad-chat-is-open .zammad-chat-header-icon-open {
    display: none; }
  
  .zammad-chat.zammad-chat-is-open .zammad-chat-header-icon-close {
    display: inline; }
  
  .zammad-chat-agent {
    float: left; }
  
  .zammad-chat-header-controls {
    float: right; }
  
  .zammad-chat-agent-avatar {
    border-radius: 100%;
    margin-right: 0.6em;
    float: left;
    width: 2.5em; }
  
  .zammad-chat-agent-name {
    font-weight: bold; }
  
  .zammad-chat-agent-status {
    margin: 0.25em 1em;
    display: inline-block;
    line-height: 2em;
    padding: 0 .7em;
    border-radius: 1em;
    background: rgba(0, 0, 0, 0.1);
    box-shadow: 0 0 0 1px rgba(0, 0, 0, 0.04) inset; }
  
  .zammad-chat-agent-status:before {
    content: "";
    background: #f35912;
    display: inline-block;
    height: 0.9em;
    width: 0.9em;
    border-radius: 100%;
    position: relative;
    margin-right: 0.3em;
    vertical-align: middle;
    box-shadow: 0 0 0 1px rgba(0, 0, 0, 0.04) inset; }
  
  .zammad-chat-agent-status[data-status="online"]:before {
    background: #52c782; }
  
  .zammad-chat-agent-status[data-status="connecting"]:before {
    animation: linear connect-fade 600ms infinite alternate;
    background: #faab00; }
  
  @keyframes connect-fade {
    from {
      opacity: .5;
      transform: scale(0.6); }
    to {
      opacity: 1;
      transform: scale(1); } }
  
  .zammad-chat-modal {
    position: absolute;
    left: 0;
    right: 0;
    bottom: 0;
    top: 3.5em;
    margin-top: 1px;
    text-align: center;
    background: white;
    z-index: 1;
    padding: 20px;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-align: center;
    align-items: center;
    -ms-flex-pack: center;
    justify-content: center; }
    .zammad-chat-modal:empty {
      display: none; }
  
  .zammad-chat-modal-text {
    font-size: 1.3em;
    line-height: 1.45; }
    .zammad-chat-modal-text .zammad-chat-loading-animation {
      font-size: 0.7em; }
    .zammad-chat-modal-text .zammad-chat-button {
      margin-top: 1em;
      font-size: 0.8em; }
  
  .zammad-chat-modal .zammad-chat-loading-animation {
    margin-right: 8px;
    vertical-align: middle; }
  
  .zammad-scroll-hint {
    background: #f9fafa;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-align: center;
    align-items: center;
    border-bottom: 1px solid #e8e8e8;
    padding: 7px 10px 6px;
    color: #999999;
    cursor: pointer; }
    .zammad-scroll-hint.is-hidden {
      display: none; }
  
  .zammad-scroll-hint-icon {
    fill: #c4c7ca;
    margin-right: 8px; }
  
  .zammad-chat-body {
    padding: 0.5em 1em;
    overflow: auto;
    background: white;
    -ms-flex: 1;
    flex: 1;
    display: none;
    -webkit-overflow-scrolling: touch;
    overscroll-behavior: contain; }
    @media only screen and (max-width: 768px) {
      .zammad-chat-body {
        height: auto;
        -ms-flex: 1;
        flex: 1; } }
  
  .zammad-chat-is-open .zammad-chat-body {
    display: block; }
  
  .zammad-chat-timestamp {
    text-align: center;
    color: #999999;
    font-size: 0.9em;
    margin: 1em 0; }
  
  .zammad-chat-status {
    margin: 1em 0;
    text-align: center; }
  
  .zammad-chat-message {
    margin: 0.5em 0; }
  
  .zammad-chat-message-body {
    white-space: pre-line;
    word-wrap: break-word;
    border-radius: 1em; }
  
  .zammad-chat-status-inner,
  .zammad-chat-message-body {
    padding: 0.5em 1em;
    line-height: 1.4;
    background: #ededed;
    display: inline-block;
    max-width: 70%;
    box-shadow: 0 2px rgba(255, 255, 255, 0.15) inset, 0 0 0 1px rgba(0, 0, 0, 0.08) inset, 0 1px rgba(0, 0, 0, 0.02); }
  
  .zammad-chat-status-inner {
    background: #eee;
    border-radius: .5em; }
  
  .zammad-chat-message--customer {
    text-align: right; }
  
  .zammad-chat-message--customer + .zammad-chat-message--agent,
  .zammad-chat-message--agent + .zammad-chat-message--customer {
    margin-top: 1em; }
  
  .zammad-chat-message--customer .zammad-chat-message-body {
    background: #379ad7;
    color: white; }
  
  .zammad-chat-message--unread {
    font-weight: bold; }
  
  .zammad-chat-message--typing .zammad-chat-message-body {
    white-space: normal; }
  
  .zammad-chat-loading-animation {
    display: inline-block; }
  
  .zammad-chat-loading-circle {
    background: #d9d9d9;
    border-radius: 100%;
    height: 0.55em;
    width: 0.55em;
    display: inline-block;
    animation: ease-in-out load-fade 600ms infinite alternate; }
  
  .zammad-chat-loading-circle + .zammad-chat-loading-circle {
    animation-delay: .13s; }
  
  .zammad-chat-loading-circle + .zammad-chat-loading-circle + .zammad-chat-loading-circle {
    animation-delay: .26s; }
  
  @keyframes load-fade {
    from {
      opacity: .5;
      transform: scale(0.6); }
    67% {
      opacity: 1;
      transform: scale(1); } }
  
  .zammad-chat-controls {
    overflow: hidden;
    display: none;
    -ms-flex-align: end;
    align-items: flex-end;
    border-top: 1px solid #ededed;
    padding: 0;
    margin: 0;
    line-height: 1.4em;
    box-shadow: 0 1px rgba(0, 0, 0, 0.01), 0 -1px rgba(0, 0, 0, 0.02);
    position: relative;
    background: white; }
  
  .zammad-chat-is-open .zammad-chat-controls {
    display: -ms-flexbox;
    display: flex; }
  
  .zammad-chat-input {
    margin: 0;
    padding: 1em 2em;
    float: left;
    max-height: 6em;
    min-height: 1.4em;
    font-family: inherit;
    line-height: 1.4em;
    font-size: inherit;
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
    border: none;
    background: none;
    box-shadow: none;
    box-sizing: content-box;
    outline: none;
    -ms-flex: 1;
    flex: 1;
    overflow: auto; }
  
  .zammad-chat-input::-webkit-input-placeholder {
    color: #d9d9d9; }
  
  .zammad-chat-button {
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
    font-family: inherit;
    font-size: inherit;
    line-height: initial;
    background: #379ad7;
    color: white;
    padding: 0.5em 1.2em;
    margin: 0.63em 1em;
    cursor: pointer;
    border: none;
    border-radius: 1.5em;
    box-shadow: 0 2px rgba(255, 255, 255, 0.25) inset, 0 0 0 1px rgba(0, 0, 0, 0.1) inset, 0 1px rgba(0, 0, 0, 0.1);
    outline: none;
    display: inline-block; }
  
  .zammad-chat-send {
    float: right; }
  
  .zammad-chat-button:disabled,
  .zammad-chat-input:disabled {
    opacity: 0.3; }
  
  .zammad-chat-is-hidden {
    display: none; }
  
  /*
    # Flat Design
  */
  .zammad-chat--flat .zammad-chat-header,
  .zammad-chat--flat .zammad-chat-body {
    border: none; }
  
  .zammad-chat--flat .zammad-chat-header {
    box-shadow: none; }
  
  .zammad-chat--flat .zammad-chat-message-body {
    box-shadow: none; }
  
  .zammad-chat--flat .zammad-chat-agent-status,
  .zammad-chat--flat .zammad-chat-button,
  .zammad-chat--flat .zammad-chat-status {
    box-shadow: none; }